Q. From where I can Download Updated Remote Manager Software ?
Answer:
Ans : You can download Updated Remote Manager Software from given below link;

http://time-attendance.bioenabletech...d=241&mid=1190

What is by default Administrator Id and Password ?
Answer:
Admin Id : admin
Password : admin.

Are some search keys available to get logs in authentication logs ?
Answer:
Yes. There are search keys like;
1. Type : Here you can have options like All, Terminal Name and User Id Also
dropdown list is provided for selection of Terminal Name and User Id.
2. Keyword and
3. Result : you will have options like All, success and Fail.

Where and In which format can I get Database of Remote Manager ?
Answer:
1. The database path is C:\Program Files\Remote Manager here you will get one .mdb file as “Data” and this is the Access Database File.


In which format I can get logs ?
Answer:
Yes. There are search keys like;
1. Type : Here you can have options like All, Terminal Name and User Id Also
dropdown list is provided for selection of Terminal Name and User Id.
2. Keyword and
3. Result : you will have options like All, success and Fail.


In User Manual Can I get Users of particular machine only ?

Answer:
There is facility of drop down list in User Management there we can select
Terminal Name and then we can click on Get Machine Users. So you will get
users of selected terminal.

Is there any facility to Turn Off and Turn On the Device ?
Answer:
There is option for Turn Off the Device and no option for Turn On the Device.

For Turn Off the Device Just Right Click on Terminal --> Go To Actions --> Select
"Power Off Terminal."


Is there any facility to set Device Time from Software ?
Answer:
Yes it is there. Just right click on terminal --> Go to Actions --> and select
"Set Device Time"

Can We connect multiple terminals in this ?
Answer:
Yes you can connect 255 Terminals


After Adding all the details we are getting Terminal Status as Not Connected So how to change that ?
Answer:
Right click on terminal --> go to Actions --> Select Connect .The terminal will
get connected.

How to connect terminal to the software ?
Answer:
Go To Terminal Management -->Click on Add/Edit Terminal option --> click on
New --> Fill details like Terminal Id, Terminal IP, Port Number and click on
Save.