This document will help to identify where u will get the Firmware and Software version.
The Firmware option you will get in the Menu of the Timescan terminal (hardware).

Path: TimeScan Terminal Menu-> 8th option Information-> 2nd sub-option Firmware version.

The Software version you can see in 'Help' option in the s/w. Open Remote Manager software go to help there you will find option 'About' open this U will s/w version.